PostgreSQL is a perfect choice to run enterprise database deployments. The important thing is: Commercial support is not only available for commercial databases such as Oracle but also for PostgreSQL. Cybertec provides 24×7 PRO PostgreSQL support to…
- Prevent problems
- Resolve bugs
- Optimize setups
Cybertec will be available for PostgreSQL support round-the-clock.
Every customer is a platinum customer
To us every customer is a platinum PostgreSQL customer. We provide:
- 24×7 support for PostgreSQL via
- Phone support
- Email support
- Trouble ticket system
- Bugfixes for PostgreSQL
- Remote DBA work
- Ad-hoc performance consulting
- Error prevention
- PostgreSQL packaging services (RPM, Debian, Ubuntu, etc.)
PostgreSQL support services – worldwide
Cybertec provides support to clients around the world.
No matter whether you in Europa (Germany, Austria, France, United Kingdom, etc.) or in Asia (Japan, India, etc) or in the USA – our team of experts will help with your support issues and tickets.
PostgreSQL Support: What is included?
Our support products include:
- Timely delivery of bugfixes and workarounds
- Disaster recovery
- Recovery from data loss
- Instant fixes for performance problems
- Help to prevent future disaster and corruption
All bug fixes will be Open Source and will help to prevent problems in the future. You will be able to track, what we have changed in the code and how it affects your system.
PostgreSQL support: Better than what you will get from “big business”
Many complain that international database vendors offer bad support. “Upgrade to the latest version before we do anything”, “This core dump is not a bug” – it is logical that enterprise customers are fed up with tickets, which are never closed and never read by real professionals.
Cybertec Schönig & Schönig GmbH is different. Our customers enjoy:
- Direct access to professionals
- Source level 24×7 support
- At least 10 years of database experience of EVERY SINGLE database support expert
On request customers can have direct access to their personal support expert via Skype or similar technologies to make your customer experience even better.
PostgreSQL for old versions
Are you running an old database version? Maybe PostgreSQL 8.4, 8.3 or maybe even 7.4? Don’t worry. Cybertec offers “long term support “(LTS) for PostgreSQL. If you are happy with an old version, you will still be able to receive bugfixes and support.
Professional help
Contact us today to receive your personal offer from Cybertec. We offer timely delivery, professional handling, and over 17 years of PostgreSQL experience.
Contact us