CYBERTEC 24/7 Remote DBA support takes care of your PostgreSQL database and is fully managed and monitored by CYBERTEC experts. We are here around the clock to take care of any problems before they cause further issues. In addition, we proactively inform you about possible future problems and any actions needed

24/7 means that we’re here for you every day, the whole year, around the clock.

We also offer a 9/5 Remote DBA service and Dedicated DBA service.

24/7 Remote DBA Support Overview

24/7
Remote DBA 
9/5
Remote DBA 
9/5
Dedicated DBA 
24/7
Cloud-based Support
Query Tuning

Bug fix / Patches

Backup / Restore

Backup / Restore Assistance

DB/OS* Health Check on Request

DB/OS*Health Check Automated / Monthly

PostgreSQL Parameter Tuning

User Management

Tablespace Management

Slow Query Detection

Vacuum Tuning

Monitoring / Alerting

PostgreSQL Update*

PostgreSQL Upgrades*

PostgreSQL Deployment**

Sizing

DB Security Check

Troubleshooting

PostgreSQL Packaging (RPM, DEB)

postgres-operator

Drivers for C, Python,…

Extended Product Support***

LIMITED

Key Account Manager

* needs to be planned at least 4 weeks ahead
** needs to be planned at least 2 days ahead
*** Please see “Product Support“; Additionally: Patroni (vip-manager, haproxy), pgbackrest, pgbouncer, contrib, PostGIS

CYBERTEC SUPPORT PACKAGES OVERVIEW

Download the full services list of our support packages!

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24/7 Remote DBA Pricing

Pricing is based on a monthly fee per instance.
There’s no minimum number of instances.

Please contact us for detailed pricing information!

Our Support Channels, SLA and Response Times

Read more about our various support channels, service level agreements and response times for support issues.

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Contact

Contact our sales team to get 24/7 Remote DBA support today!

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We love PostgreSQL - CYBERTEC