CYBERTEC 24/7 Remote DBA pakett tähendab, et kanname Teie andmebaasi eest kaugteel hoolt. Teie andmebaas on täielikult jälgitud ja hallatud CYBERTEC-i ekspertide poolt. Oleme siin selleks, et hoolitseda probleemide eest enne, kui Te neid isegi märkate ning teavitame Teid ennetavalt võimalikest tulevastest probleemidest ja vajalikest toimingutest.
24/7 tähendab, et oleme Teie jaoks olemas ööpäevaringselt igapäevaselt terve aasta vältel.
Lisaks pakume 9/5 Remote DBA teenuse paketti ja Dedicated DBA teenuse paketti.
Ülevaade teenustest
24/7 Remote DBA | 9/5 Remote DBA | 9/5 Dedicated DBA | 24/7 Cloud-based Support | |
Query Tuning | ✖ | ✖ | ✖ | ✖ |
Bugfix / Patches | ✔ | ✔ | ✔ | ✖ |
Backup / Restore | ✔ | ✔ | ✔ | ✔ |
Backup / Restore Assistance | ✔ | ✔ | ✔ | ✔ |
DB/OS* Health Check on Request | ✔ | ✔ | ✔ | ✔ |
DB/OS*Health Check Automated / Monthly | ✔ | ✔ | ✔ | ✖ |
PostgreSQL Parameter Tuning | ✔ | ✔ | ✔ | ✔ |
User Management | ✔ | ✔ | ✔ | ✔ |
Tablespace Management | ✔ | ✔ | ✔ | ✖ |
Slow Query Detection | ✔ | ✔ | ✔ | ✔ |
Vacuum Tuning | ✔ | ✔ | ✔ | ✔ |
Monitoring / Alerting | ✔ | ✔ | ✔ | ✔ |
PostgreSQL Update* | ✔ | ✔ | ✔ | ✖ |
PostgreSQL Upgrades* | ✔ | ✔ | ✔ | ✖ |
PostgreSQL Deployment** | ✔ | ✔ | ✔ | ✖ |
Sizing | ✔ | ✔ | ✔ | ✖ |
DB Security Check | ✔ | ✔ | ✔ | ✔ |
Troubleshooting | ✔ | ✔ | ✔ | ✔ |
PostgreSQL Packaging (RPM, DEB) | ✔ | ✔ | ✔ | ✖ |
postgres-operator | ✔ | ✔ | ✔ | ✖ |
Drivers for C, Python,… | ✔ | ✔ | ✔ | ✔ |
Extended Product Support*** | ✔ | ✔ | ✔ | LIMITED |
Key Account Manager | ✔ | ✔ | ✔ | ✖ |
* needs to be planned at least 4 weeks ahead
** needs to be planned at least 2 days ahead
*** Please see “Product Support“; Additionally: Patroni (vip-manager, haproxy), pgbackrest, pgbouncer, contrib, PostGIS
Hinnakiri
Hinnakujundus põhineb kuutasul andmebaasi instantsi kohta.
Instantside miinimumhulk pole määratud.
Täpse hinnateabe saamiseks pöörduge meie poole!
Meie tugikanalid, SLA ja päringutele vastamise ajad
Loe rohkem lisainfot CYBERTEC-i tugikanalite, teenusetaseme lepingute ja tugipakettide reageerimisaegade kohta.
Loe edasi >>