Meie 24/7 ööpäevaringne tootetugi sisaldab kõiki PostgreSQL-i veaparandusi ja CYBERTEC-i laiendatud tööriistade korral tuge. Kõikide probleemide korral oleme alati olemas, et leida kiire lahendus.
CYBERTEC pakub veaparandust kõigile enimkasutatavate platvormide, protsessorite või arhitektuuridele. See hõlmab lisaks tavalistele platvormidele nagu Redhat, CentOS, Suse jne, lisaks ka ka x86 / x64. Erijuhtumite korral oleme samuti Teie käsutuses – palun võtke meiega ühendust!
Kui Teil vajate andmebaasi jõudluse häälestamist, arhitektuuri ja haldamist lisaks support paketile, siis palun tutvuge 24/7 Basic Support või 24/7 Enterprise Support.
Ülevaade teenustest
| Product Support | Extended Product Support | TDE Product Support | Data Masking Product Support | PGWatch Product Support | |
| PostgreSQL | ✔ | ✔ | ✔ | ✔ | ✖ |
| Which PostgreSQL EXTENSIONS are inlcuded? | |||||
| pg_timetable – Advanced Job Scheduling * |
Choose one Extension | ✔ | ✖ | ✖ | ✖ |
| pg_showplans – Monitoring Execution Plans * | ✔ | ✖ | ✖ | ✖ | |
| pg_squeeze – Shrinks Tables * | ✔ | ✖ | ✖ | ✖ | |
| Walbouncer – Enterprise Grade Partial Replication | ✔ | ✖ | ✖ | ✖ | |
| Oracle_FDW | ✔ | ✖ | ✖ | ✖ | |
| PL/pgSQL_sec | ✔ | ✖ | ✖ | ✖ | |
| PostgreSQL PRODUCTS | |||||
| PostgreSQL Transparent Data Encryption (TDE) * | ✖ | ✔ | ✔ | ✖ | ✖ |
| Data Masking for PostgreSQL * | ✖ | ✔ | ✖ | ✔ | ✖ |
| PGWatch – PostgreSQL Monitoring Tool * | ✖ | ✔ | ✖ | ✖ | ✔ |
| Which SERVICES are included? | |||||
| Maximum Response time | next business day | next business day | next business day | next business day | next business day |
| Bugfix/Patches | ✔ | ✔ | ✔ | ✔ | ✔ |
| Packaging (RPM, DEB) | ✔ | ✔ | ✔ | ✔ | ✖ |
| Docker Container | ✖ | ✖ | ✖ | ✖ | ✔ |
| postgres-operator | ✔ | ✔ | ✔ | ✔ | ✖ |
| Drivers for C, Python, … | ✔ | ✔ | ✔ | ✔ | ✖ |
* including latest updates
Hinnakiri
Pricing is based on an annual fee per core.
There’s no minimum amount of cores.
Please contact us for detailed pricing information!
Meie tugikanalid, SLA ja päringutele vastamise ajad
Loe rohkem lisainfot CYBERTEC-i tugikanalite, teenusetaseme lepingute ja tugipakettide reageerimisaegade kohta:
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