CYBERTEC 9/5 Dedicated DBA support service includes a dedicated CYBERTEC expert who maintains your databases remotely. We will handle any issues before they start to cause problems. We’ll also proactively inform you about possible future problems and any actions needed.


9/5 means that your DBA is here for you from Monday to Friday from 9am to 5pm (CET/MEZ). (Other time zones and days of the week on request.)

For other consulting package options, have a look at our 9/5 Remote DBA or 24/7 Remote DBA packages.

9/5 Dedicated DBA Services Overview

24/7
Remote DBA 
9/5
Remote DBA 
9/5
Dedicated DBA 
24/7
Cloud-based Support
Query Tuning

Bug fix / Patches

Backup / Restore

Backup / Restore Assistance

DB/OS* Health Check on Request

DB/OS*Health Check Automated / Monthly

PostgreSQL Parameter Tuning

User Management

Tablespace Management

Slow Query Detection

Vacuum Tuning

Monitoring / Alerting

PostgreSQL Update*

PostgreSQL Upgrades*

PostgreSQL Deployment**

Sizing

DB Security Check

Troubleshooting

PostgreSQL Packaging (RPM, DEB)

postgres-operator

Drivers for C, Python,…

Extended Product Support***

LIMITED

Key Account Manager

* needs to be planned at least 4 weeks ahead
** needs to be planned at least 2 days ahead
*** Please see “Product Support“; Additionally: Patroni (vip-manager, haproxy), pgbackrest, pgbouncer, contrib, PostGIS

CYBERTEC SUPPORT PACKAGES OVERVIEW

Download the full services list of our support packages!

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9/5 Dedicated DBA Pricing

Pricing is based on a monthly fee per instance.
There’s no minimum number of instances.

Please contact us for detailed pricing information!

Our Support Channels, SLA and Response Times

Read more about our various support channels, service level agreements and response times for support issues.

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Contact

Contact our sales team to get 9/5 Dedicated DBA support today!

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