CYBERTEC 9/5 Dedicated DBA support service includes a dedicated CYBERTEC expert who remotely takes care of your databases. We will handle any issues before you would even notice them and proactively inform you about possible future problems and needed actions. 


9/5 means that your DBA is here for you from Monday to Friday from 9am to 5pm (CET/MEZ). Other time zones and dates on request.

If you do not prefer or need a dedicated consultant, have a look at our 9/5 Remote DBA or 24/7 Remote DBA packages.

Services Overview

24/7
Remote DBA 
9/5
Remote DBA 
9/5
Dedicated DBA 
24/7
Cloud-based Support
Query Tuning

Bugfix / Patches

Backup / Restore

Backup / Restore Assistance

DB/OS* Health Check on Request

DB/OS*Health Check Automated / Monthly

PostgreSQL Parameter Tuning

User Management

Tablespace Management

Slow Query Detection

Vacuum-Tuning

Monitoring / Alerting

PostgreSQL Update*

PostgreSQL Upgrades*

PostgreSQL Deployment**

Sizing

DB Security Check

Trouble Shooting

PostgreSQL Packaging (RPM, DEB)

postgres-operator

Drivers for C, Python,…

Extended Product Support***

LIMITED

Key Account Manager

* needs to be planned at least 4 weeks ahead
** needs to be planned at least 2 days ahead
*** Please see “Product Support“; Additionally: Patroni (vip-manager, haproxy), pgbackrest, pgbouncer, contrib, PostGIS

CYBERTEC SUPPORT PACKAGES OVERVIEW

Download the full services list of our support packages!

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Pricing

Pricing is based on an annual fee per core.
Contract minimum is 12 cores.

Please contact us for detailed pricing information!

Our Support Channels, SLA and Response Times

Read more about our various support channels, service level agreements and response times for support issues.

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Contact

Contact our sales team to get 9/5 Dedicated DBA support today!

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